Our Return Policy
We want you to be satisfied with your purchase. If you are dissatisfied in any way with your purchase, please contact us within 30 days of your purchase date by calling us at 530-474-5506 and/or sending us an email at [email protected] .
We would like the opportunity to correct the situation if at all possible. Depending upon the item you purchased and the reason for your return request, we may require that you ship the item(s) back to us. Unless the item is damaged or defective, or if we made an error in fulfillment of your order, all returns must be shipped back to us postage paid.
In the event you experience a problem with the quality or taste of a bottle wine, please contact us within 30 days of when you receive the item and provide the details of your problem. We will do our best to resolve the problem if at all possible.
Merchandise Damaged in Shipping
In the event you experience a problem with a shipment of wine or other merchandise, please contact us within five (5) days of when you received the shipment by calling us directly at 530-474-5506 and/or sending us an email at [email protected] . We may ask that you return any unopened bottles for quality control information. At our discretion we may offer a replacement, a discount, or a refund.